Cancellations, modifications and refunds - Northern Territory Parks Booking System

You may be able to cancel, modify or request a refund for the camping and walking fees paid through the Northern Territory Parks Booking System.

Cancellation period and refund amounts

Cancellations made more than 30 calendar days prior to the booking start date will be eligible for 50% refund. The refund will be automatically processed through the Parks Booking System.

Cancellations made within 30 calendar days prior to the booking start date will not be refundable unless there are extenuating circumstances.

Booking modification rules

Modifications to bookings can be made through the Parks Booking System. Rules for modification vary depending on the location of the campground.

Multi-day walks and camping in low visitation areas

Booking modifications that:

  • increase the value of the booking by adding people or days, can be made to bookings that are more than one day in the future
  • decrease the value of the booking by reducing the number of people or nights cannot be made between zero and 30 days before the booking start date
  • decrease the value of the booking by reducing the number of people or nights can be made to bookings that are more than 30 days in the future.

Camping in high visitation areas

Booking modifications that:

  • increase the value of the booking by adding people or days, can be made to bookings that are more than one day in the future
  • decrease the value of the booking by reducing the number of people or nights cannot be made between zero and 14 days before the booking start date
  • decrease the value of the booking by reducing the number of people or nights can be made to bookings that are more than 14 days in the future.

Camping and Walking Fee Cancellation and Modification Policy

More information can be found in the Camping and Walking Fee Cancellation and Modification policy. The policy outlines:

  • consumer rights and obligations
  • cancellation period and refund amounts
  • modification rules and fees
  • extenuating circumstances and pandemics
  • refund due to park closures
  • refund methods
  • approvals and notifications
  • legislation.

Read the:

Camping and walking fee cancellation and modification policy PDF (275.4 KB) and the policy attachment A PDF (136.6 KB)

Camping and walking fee cancellation and modification policy DOCX (650.9 KB) and the policy attachment A DOCX (34.3 KB).


Last updated: 27 January 2022

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